Your Privacy Matters

Privacy Policy

How we protect and handle your data

Last Updated: November 23, 2025

Introduction

At skejl.me, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered booking automation platform.

We are committed to protecting your personal data and ensuring transparency in how we handle it. This policy complies with GDPR, CCPA, and TCPA regulations.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, and phone number
Business information and organization details
Booking and appointment data
Customer conversation history
Payment information (processed securely via Stripe)

Automatically Collected Information

When you use our services, we automatically collect:

Device information and IP addresses
Browser type and operating system
Usage data and analytics
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Provide, maintain, and improve our booking automation services
Process bookings and send confirmations/reminders
Communicate with you about your account and services
Provide customer support and respond to inquiries
Analyze usage patterns to enhance user experience
Detect, prevent, and address technical issues or fraud
Comply with legal obligations and enforce our terms

Data Security

We implement industry-standard security measures to protect your data:

🔒 AES-256 Encryption

All data is encrypted at rest and in transit

🛡️ Multi-Tenant Isolation

Row-level security ensures data separation

🔐 Secure Authentication

📊 Regular Audits

Continuous security monitoring and testing

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., Stripe for payments, Twilio for messaging, OpenAI for AI processing)
Legal Compliance: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

Your Privacy Rights

You have the following rights regarding your personal data:

Access and Portability

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Opt-Out

Unsubscribe from marketing communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@skejl.me

General Inquiries: contact@skejl.me